Glitter Tee Diva Frequently Asked Questions (FAQ)

 What types of custom apparel do you offer?

Glitter Tee Diva specializes in custom shirts, hoodies, sweatshirts, tanks, and other apparel for businesses, schools, sports teams, graduations, birthdays, family reunions, and special events.

 What printing methods do you use?

We use a combination of Direct-to-Film (DTF) transfers, glitter heat transfer vinyl (HTV), rhinestones, and embroidery to create high-quality custom apparel that stands out.

Can I customize my design?

Absolutely! You can provide your own logo, image, or design idea, and we'll work with you to create a custom product that fits your vision.

 Do you offer bulk or team orders?

Yes! We offer custom apparel for schools, sports teams, businesses, organizations, and events. Contact us for volume pricing on larger orders.

 Can I upload my logo or artwork?

Yes. You can upload your logo, artwork, or inspiration image when placing your order. High-resolution files are preferred for the best results.

 What file formats do you accept?

We accept PNG, JPG, PDF, AI, SVG, EPS, DST, PES, EMB, EXP, JEF, VP3, and other common design and embroidery file formats.

 What is a digitizing fee?

A digitizing fee applies to embroidery designs that need to be converted into a stitch file before embroidery can begin. This is a one-time setup fee for most designs.

How long does production take?

Most custom orders are completed within 7-14 business days after design approval. Production times may vary depending on order size and season.

 Do you offer rush orders?

Rush orders may be available depending on our current production schedule. Please contact us before placing your order if you need your items by a specific date.

Do you offer local pickup?

Yes! Local pickup may be available for customers in the Metro Atlanta area. Pickup details will be provided when your order is ready.

 Can I see a proof before production?

Yes. For custom designs, a mockup or proof can be provided for approval before production begins.

 Can I order just one shirt?

Yes! We accept both single-item and bulk orders.

 What if I need matching shirts for a group?

No problem! We can create matching apparel for teams, families, businesses, schools, graduations, and special events.

 Do you accept returns or exchanges?

Because all items are custom-made, we do not accept returns or exchanges unless there is an error on our part or a defect in the product.

 What if there is an issue with my order?

Customer satisfaction is important to us. Please contact us within 7 days of receiving your order so we can review and resolve any issues.

 How do I place a custom order?

Simply fill out our Custom Order Request Form, upload any artwork or inspiration photos, and provide details about your project. We'll contact you to finalize the design and pricing.

How can I contact Glitter Tee Diva?

You can contact us through our website contact form, email, or social media channels. We look forward to creating something amazing for you!